In a world where thousands of small businesses are fighting for attention, your brand needs to be loud, clear, and unforgettable. Customers should instantly recognize your business, whether they see your products at a craft show, on Instagram, or in their mailbox. Here’s how to build a bold, recognizable brand that sticks with customers long after their first purchase.
1. Don’t Be Meek. Make Your Brand Impossible to Ignore 🎨
Too many small businesses blend in instead of standing out. The brands that succeed are the ones that embrace bold choices in their name, visuals, and messaging.
✅ Have a name that means something. Not just a random name, but one that reflects your identity. Example: My brand Page’s Peaches isn’t just a name, it comes with a tagline: “Disappointing Grandma with every Sticker, Pill Case, Stash Tin, Tote Bag, and more.” This instantly tells customers what I sell and who my target audience is (grandma’s disappointments).
✅ Catch eyes with color. I use bright, rainbow-heavy, and feminine colors to appeal to my audience (girls, gays, and theys aged 18-35). Find a color scheme that feels like you and use it everywhere.
✅ Invest in branding presence both online and in person. From your logo to your social media voice, your brand should be instantly recognizable.
💡 Stat: Consistent brand presentation across all platforms can increase revenue by up to 23%. (Source)
2. Customers Need Multiple Touchpoints to Remember You 🔄
Customers don’t always buy from you the first time they see your brand. They need to see your brand multiple times before they recognize it and make a purchase.
✅ Inactive customers may require 1–3 touchpoints before engaging.
✅ Warm inbound leads typically need 5–12 touchpoints before purchasing.
✅ Cold prospects can require 20–50 touchpoints before conversion.
💡 Stat: 55% of consumers learn about new brands through social media. (Source)
This is why branding must be consistent everywhere, your booth, packaging, website, and social media should all look and feel the same.
3. Make Every Interaction an Experience ✨
Branding isn’t just a logo, it’s an experience. Customers should feel like they’re interacting with something special, not just buying another product.
✅ At markets, my booth setup is part of the brand. I have a giant colorful backdrop so people can spot me from far away. ✅ My freebies are always branded. No point in giving out free stuff if it doesn’t bring them back to me! ✅ Every customer gets a thank-you card with their name + a discount code. ✅ Even packaging should scream your brand! I just invested in custom poly mailers, small shipping boxes, and branded water tape, every detail matters.
💡 Example: If a customer buys from my Etsy, sees my logo sticker in their order, then later spots me at a craft show, they already know who I am! That’s what makes them come up and say, “Oh, I’ve bought from you before!”
4. Put Your Brand Name Front & Center 🏷️
Don’t let your branding be an afterthought, make sure it’s the first thing customers see.
✅ On throwaway packaging: Your brand name should be top and center. ✅ On your products: Find a way to keep your branding permanent. Example: My pill cases have a small branded charm so customers always remember where they got it. ✅ On every sign: All my price tags, booth signs, and product descriptions include my website. Every opportunity to reinforce my brand is an opportunity to get repeat customers.
💡 Stat: Consistent use of color can improve brand recognition by up to 80%. (Source)
5. Be Memorable at Markets & Craft Shows 🎪
Customers should see your booth and know exactly who you are. The goal is to make them remember you long after they leave the event.
✅ Have a unique display. My big, colorful backdrop makes my booth pop in a crowded market. ✅ Engage customers with interactive experiences. Example: Follow us and get a free lighter! Not only does this increase my social following, but it makes people remember the brand. ✅ Give them a reason to come back. I offer free tote bags with $35+ purchases. Now customers are walking around with my branding all day long.
6. Make Sure Customers Find You Again 🔄
Even if a customer loves your product, they might forget where they got it. That’s why you need to make it impossible for them to lose track of you.
✅ Every order includes a thank-you card with my website & a discount code. ✅ Every freebie (stickers, tote bags, etc.) has my logo & social handles. ✅ Every product has some kind of branding on it. ✅ All my social media content is branded to match my aesthetic.
💡 Stat: 82% of shoppers make purchase decisions based on brand trust. (Source)
💡 Example: After 5 years of growing my brand, I now have customers who recognize me at events, remember me from Etsy, or bought from me at another show. That’s the power of branding done right.
Make Your Brand Impossible to Forget
📌 Stand out. Be bold, colorful, and unapologetic in your branding.
📌 Stay consistent. Use the same colors, fonts, and vibe everywhere.
📌 Make every interaction count. From booth setups to thank-you cards, everything should reinforce your brand.
📌 Keep your name visible. On packaging, signs, products—everywhere!
📌 Give customers a reason to come back. Make it easy for them to find you again.
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